Cookie Policy

This policy explains how our website uses cookies and similar technologies when you log onto our website on your computer or mobile device. 

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are used to enable a website or associated services to work, to work more efficiently and to provide analytics and reporting information. 

Functional and required cookies

Our website uses some necessary cookies, which enable you to navigate and use key features on the site. 

All the below cookies follow the structure of:

Cookie Name;

Purpose;

Type;

Duration

_acloggedin

Supports login by Scheduling client if the client has an account

Cookie

1 January 2025

_client_acloggedin

Supports login by Scheduling client if the client has an account

Cookie

1 January 2025

algoliasearch-client-js

Adds auto-populated suggestions to address fields in Scheduling to help client’s complete forms faster

Localstorage

Persistent

AWSALB, AWSALBCORS

Improves performance in Scheduling by using one server for the duration of the session

Cookie

1 week

CART

Shows when a visitor adds a product to their cart

Cookie

2 weeks

CHECKOUT_WEBSITE

Identifies the correct site for checkout when Checkout on Your Domain is disabled

Cookie

Session

Commerce-checkout-state

Stores state of checkout while the visitor is completing their order in PayPal

Sessionstorage

Session

Crumb

Prevents cross-site request forgery (CSRF)

Cookie

Session

hasCart

Tells SquareSpace that the visitor has a cart

Cookie

2 weeks

Locked

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password

Cookie

Session

PHPSESSID

Securely authenticates a visitor during their checkout in Scheduling

Cookie

1 month

recentRedirect

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO

Cookie

30 minutes

remember_client

Remember Scheduling client’s login details if they have an account

Cookie

365 days

siteUserCrumb

Prevents cross-site request forgery (CSRF) for logged in site users

Cookie

3 years

SiteUserInfo

Identifies a visitor who logs into a customer account

Cookie

3 years

SiteUserSecureAuthToken

Authenticates a visitor who logs into a customer account

Cookie

3 years

squarespace-accouncement-bar

Prevents the announcement bar from displacing if a visitor dismisses it

Localstorage

Persistent

squarespace-likes

Shows when you’ve already ‘liked’ a blog post

Localstorage

Persistent

squarespace-popup-overlay

Prevents the promotional pop-up from displaying if a visitor dismisses it

Localstorage

Persistent

ss_sd

Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions

Cookie

Session

Test

Investigate if the browser supports cookies and prevents errors

Cookie

Session

TZ

Allows a Scheduling client’s appointments to display correctly based on their time zone preferences

Localstorage

Persistent

Cross-site request forgery (CSRF)

CSRF is an attach vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on how you interact with our website. You can opt-out of these cookies via the cookie banner when you first land on our homepage.

ss_cid

Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

2 years

ss_cookieAllowed

Identifies unique visitors and tracks a visitor’s sessions on a site

30 days

ss_cpvisit

Identifies unique visitors and tracks a visitor’s session on a site

2 years

ss_cvisit

Identifies unique visitors and tracks a visitor’s session on a site

30 minutes

ss_cvr

Identifies unique visitors and tracks a visitor’s session on a site

2 years

ss_cvt

Identifies unique visitors and tracks a visitor’s session on a site

30 minutes

Third-party cookies

Third parties may use cookies to enable you to access their services from our website. These cookies are governed by the third party placing the cookies and are not covered by this policy. Links to third-party cookie policies can be found in our Privacy Policy here. 

Opting out

We have a cookie banner which appears when you land on our homepage. This banner allows you to opt out of analytics and performance cookies on this site. 

Check your cookie

You can delete cookies or instruct your web browser to delete or refuse cookies. Please note you may not be able to use all of the features available on the website. For help locating cookies on your device, to see which cookies are active in your browser’s settings and to clear cookies from browser or device, visit your browser’s documentation: 

Updates to this policy

We may update this policy from time to time. When we make changes, we will update the date at the bottom of this page. We encourage you to review this document periodically for changes that may have been made since you last reviewed it. 

This policy was updated on 11 October 2022.